Shipping & Delivery Information

Shipping Types

Our products are delivered in two ways, either:

  • Front Door Parcel Delivery (e.g., UPS, USPS) to your delivery address
  • Truck Delivery for most furniture and other items that exceed parcel carrier shipping weight limits; usually includes our Premium White Glove service and Unlimited Items for a Flat Rate fee.

An adult signature is required for large items. If an adult isn’t home at the time of delivery, the product will be taken away by the carrier and you’ll need to reschedule your delivery.

Note: The carrier may not be able to deliver some items (like safes and sculptures) through your door due to size or safety considerations. Ultra-heavy items (weighing over 300 lbs.) and items that we cannot fit through the door will be delivered curbside.

Where Do We Ship?

We ship to any street address in the United States for free on orders over $50 via UPS, FedEx, United States Postal Service, and Freight.

Scheduled Delivery service isn’t available for P.O. Box addresses, APO/FPO addresses.

Global Export Countries

thelionschest.com ships products internationally. Available product lines, shipping rates, and fees vary depending on the delivery address for your order.

Items can be shipped to over 100 countries. These include:

Africa and the Middle East

BahrainJordanNigeriaSaudi Arabia
EgyptKenyaOmanSouth Africa
IsraelKuwaitQatarUnited Arab Emirates
GhanaMoroccoMauritiusNamibia
ReunionTanzaniaMayotteZimbabwe

Americas

BermudaColombiaMexicoUruguay
BrazilCosta RicaPanamaVenezuela
CanadaEcuadorPeruBolivia
ChileGuadeloupeTrinidad and TobagoBarbados
MicronesiaFrench GuianaJamaicaSaint Martin
Martinique

Australia, Asia, and Pacific

AustraliaIndonesiaMalaysiaSouth Korea
ChinaJapanNew ZealandTaiwan
Hong KongKazakhstanPhilippinesThailand
IndiaMacaoSingaporeNew Caledonia
FijiCambodiaSri LankaMarshall Islands
Palau

Europe

AustriaGermanyLuxembourgSerbia
BelgiumGreeceMaltaSlovakia
BulgariaHungaryMonacoSlovenia
CyprusIcelandNetherlandsSpain
Czech RepublicIrelandNorwaySweden
DenmarkItalyPolandSwitzerland
EstoniaLatviaPortugalTurkey
FinlandLiechtensteinRomaniaUnited Kingdom
FranceLithuaniaRussiaSaint Barthélemy
AndorraAlbaniaBosnia And HerzegovinaGibraltar
CroatiaSan MarinoVatican City

Note:

  • There may be limitations on where and whether we offer international shipping. For more information, contact us directly. info@thelionschest.com
  • Your packages may be subject to the customs fees and import duties of the country to which your order ships. These charges are always the recipient’s responsibility.

Delivery Timing

The speed of delivery depends on the type of product, product availability, and proximity to metropolitan areas. Please allow 3-4 weeks for shipping. Custom made items may be delayed such as made to order sculptures. Backordered items will ship once back in stock, at no extra charge

Undelivered Packages

We are currently unable to reship packages that are returned to us by the carrier. All undelivered packages will be automatically restocked and refunded, minus shipping costs and a 15% service fee. To re-order with a new address, you may place a new order online or contact us info@thelionschest.com

Pricing & Information Disclaimer

Our goal is to provide accuracy in all prices, delivery rates, and other information. All prices in our source books and online are in U.S. dollars and are subject to any applicable taxes according to state and local laws. Availability prices and delivery rates are subject to change. There may be errors in the prices, descriptions or images of certain merchandise, and we reserve the right to restrict orders of those items and correct any errors, inaccuracies or omissions.